Leylinereplaces your legacy PBX with hosted VoIP, video, persistent chat, and encrypted file rooms — one per-user license across HQ, every satellite office, and every remote partner — and rolled out by a Leyline engineer who travels to your team wherever they're based.
Five shapes of US professional-services practice live on Leyline today — from a single-partner boutique to a multi-state firm with a hundred seats. Same engineer, same per-user license, same nationwide posture across all of them.
Every firm on Elevate gets the same per-user license, the same nationwide engineer, and the same shared directory across every office.
A professional-services cutover is not the same as a generic office cutover. The partners' numbers are the clients' lifeline, the satellite is two states over, and the intake line has to behave itself after hours.
HQ, every satellite office, every home office — a single shared directory, with per-partner DID numbers and a roll-over plan that does not depend on the box in your closet.
One license per user, not per site — adding a fourth office is a config change, not a hardware refresh.
Softphone on every laptop, pre-provisioned handsets for the offices, and a number that follows the partner to depositions, client campuses, and back — without dragging a desk phone off-network.
A failed handset becomes a phone on a laptop overnight — the seat keeps working while the hardware is swapped.
Auto-attendant, shared greetings, time-of-day routing, and encrypted voicemail — so a client call after hours lands on the right partner, not on a generic on-call line.
Configured once at cutover, edited in the same admin console your IT partner already uses.
Not features on a slide. The posture every Leyline cutover is run on.
VoIP, client-facing video, firm-wide chat, encrypted file rooms, and a white-glove migration under one Elevate seat. Pick what your firm needs today; add the rest when the matter demands it — the license line never multiplies.
TLS + SRTP encrypted voice with auto-failover, so a partner on a deposition call does not have to think about the uplink — and a missed client call is a recoverable event, not a reputational one.
HD multi-party video with screen-share and recording — so a remote witness prep or a tax-planning session with a client has the same polish as an in-room meeting, and the recording lands in the right shared drive.
Channels, DMs, presence, and document drop-in — on the same per-user seat as your phone line. A matter channel, a client channel, and an internal channel each stay where the rest of the work lives.
Encrypted-at-rest file sync with secure share links, granular permissions, and configurable retention — so engagement letters, returns, or contracts live next to the calls and messages about them.
A Leyline engineer runs a site survey of every office and remote partner, ports your numbers on a planned window, and walks an admin on your team through the console before handoff — not a courier drop-ship.
The PBX on the wall was a reasonable purchase — fifteen years ago. Today, a hosted per-user seat rolls out faster, scales with the firm, and carries the engineer who answers on day one.
Hosted, per-user license, nationwide US engineer. Adds a site, adds a partner — no hardware refresh, no truck roll, no second invoice per office.
Capital expense up front, per-site licensing, regional vendor coverage. Adding a fourth office means a fourth hardware conversation and a new maintenance contract.
The Leyline engineer who ran your site survey is the one who answers when something breaks. The PBX vendor routes you through tier-one reading a script.
If your managing partner asks “what does a cloud upgrade actually buy us?”, the answer is the same as it was the day the proposal went out: a hosted seat, one engineer, and a single invoice that tracks headcount — not wall-mounted hardware.
A firm cutover touches every partner, every satellite, and every after-hours intake line. The engineer who runs the site survey is the one who runs the cutover.
A Leyline engineer inventories every office and every remote partner, walks the director of operations through the current PBX, and writes a cutover plan with the per-user number on it.
Pick your smallest site. We ship pre-provisioned handsets, port the main number, and walk an admin on your team through the console — including after-hours routing and an intake menu.
Once the pilot has been live for two weeks, you set the pace. Most multi-site firms are fully cut over in under sixty days — including number ports, partner DIDs, and the seasonal seats.
A real Leyline engineer answers when something breaks — the same one who staged your system, not a tier-one script reading from a queue.
Client-facing voice, video, persistent chat, and encrypted client-document file rooms — all live on the same Elevate license. Open the platform overview to see how the four tools fit together on the one per-user seat a Leyline engineer cuts your firm over on. For the encryption, audit, and admin-separation posture that sits underneath the platform, see Security & Compliance. The full connector lineup — CRM, productivity, and collaboration tools every Leyline tenant ships with — lives on the integrations page.
One per-user license · nationwide US · engineer-led cutover
Tell us how many offices and how many partners you run, and what the current PBX looks like on a bill. We'll come back inside a business day with a per-user number, a proposed cutover window, and the engineer who will run it.
Adam Mohr & Courtney Moses · Founders, Leyline